Skip to content

Legal

Privacy Policy

Last updated: April 6, 2026

1. Introduction

Welcome to Apex AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Information You Provide

We may collect information that you voluntarily provide to us when you:

  • Register for an account or start a free trial
  • Subscribe to our newsletter
  • Contact us or book a demo
  • Connect third-party tools and services

Automatically Collected Information

When you use our platform, we may automatically collect:

  • Browser type and version
  • Operating system
  • IP address
  • Usage patterns and feature interactions
  • AI action logs and workflow metadata

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our platform
  • Process AI actions and workflow orchestration
  • Send you updates and product communications
  • Provide customer support
  • Ensure platform security and prevent abuse

4. Bring Your Own AI (BYOAI)

When you connect your own AI providers (OpenAI, Anthropic, Google, etc.), Apex AI acts as an orchestration layer. Your API keys are encrypted at rest and in transit. We do not store or train on the content of your AI interactions. Your data flows directly between your tools and your chosen AI provider.

5. Third-Party Integrations

Apex AI connects to third-party services (Jira, Figma, GitHub, Slack, etc.) using OAuth tokens or API keys you provide. We access only the data necessary to perform the workflows you configure. You can revoke access at any time.

6. Data Security

We implement industry-standard security measures including encryption at rest and in transit, SOC 2 Type II compliance, and role-based access controls. Enterprise customers can deploy Apex AI on-premise or in their own cloud environment.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data (portability)
  • Object to processing of your data

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Workflow logs and AI action histories are retained according to your plan's audit trail settings. You can request deletion at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the platform.

10. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@apex-ai.com.